📦 Shipping & Refund Policy
Last Updated: July 1st, 2025
Shipping Policy
1. Delivery Regions:
We currently ship only within India. International shipping is not available at this time.
2. Dispatch & Delivery Timelines:
Orders are typically dispatched within 2–4 business days of enrollment or purchase. Delivery takes 5–7 working days, depending on the location.
3. Shipping Charges:
Shipping is free for all eligible learning programs, activity kits, or educational products, unless otherwise specified.
4. Tracking Details:
Tracking information will be shared via email upon dispatch. If you do not receive it, please contact hello@stemandspace.com.
🔁 Refund, Return & Cancellation Policy
Spacetopia is not an e-commerce or marketplace platform. All offerings are educational in nature—be it self-paced programs, live workshops, or shipped learning kits.
1. No Refunds or Returns:
Once a registration or order is placed for any online program, activity kit, or educational product, no refunds or returns are possible.
2. Non-Cancellable Programs:
Online events, instructor-led sessions, or camps are non-cancellable once enrolled.
3. In Case of Issues:
If a kit is damaged or incomplete, please write to hello@stemandspace.com within 48 hours of delivery with photos. We will assess the issue and take corrective action, if applicable.
For any queries or support, please contact:
📩 hello@stemandspace.com